Queue

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So far Queue has created 708 blog entries.

E.D.’s Assistant

Mission: Renaissance Standard Operating Policy 9 August 1997 E.D.'s Assistant Soon, this post will become a reality. I have coped for a very long time waiting for this to occur. I have now become so embedded in the every day problems, that I am rarely actually doing what I need to do. It has become [...]

Office In/Out Log

Mission: Renaissance Standard Operating Policy 6 August 1997 Office In/Out Log The staff in the main office must keep the Receptionist aware of their whereabouts at all times during business hours. If they are leaving for lunch or for any other appointment, they must sign out through the Receptionist and sign in again upon their [...]

The Receptionist

Mission: Renaissance Standard Operating Policy 6 August 1997 The Receptionist The position of Main Office Reception is a vital part of the entire organization. It takes a very capable person to handle this area. This area is the central point for all communication into the organization and can directly effect every other positions throughout the [...]

Creating Inflow as a Registrar

Mission: Renaissance Standard Operating Policy 28 July 1997 Creating Inflow as a Registrar How exactly can a Registrar influence the inflow of calls into the area? What can they do when things are moving slowly? The answer lies in the promotional actions of the Registrar. These are specific actions that can be done in order [...]

M:R Credit Card Receipts

Mission: Renaissance Standard Operating Policy 26 July 1997 M:R Credit Card Receipts Those staff members who are authorized to use Mission: Renaissance credit cards, including, but not limited to, Mastercard, American Expres, Staples, Office Depot, Home Depot or gas cards, must turn in their credit card receipts to the Accounts Payable Manager in the Finance [...]

Rewards

Mission: Renaissance Standard Operating Policy 25 July 1997 Rewards When a area has done an exceptional job during the week and has experienced a steep increase in enrollment, it is entitled to a reward. The reward is used to obtain something for the area that will help to enhance the delivery of service. The usual [...]

The Registrar’s Tools

Mission: Renaissance Standard Operating Policy 21 July 1997 Revised 3 August 2018 The Registrar's Tools A Registrar has to know their tools, how and when to use them. It is not a one-for-one sales pitch that gets students, it varies greatly from person to person. A Registrar has to be capable of reading the interest [...]

What if They Say…

Mission: Renaissance Standard Operating Policy 9 July 1997 What if They Say... Probably the greatest stumbling block for a Registrar lies in their ability to handle a persons consideration as to why they can't attend classes. If a Registrar can think on their feet and they personally know what our product can do for a [...]

Sale of Larry Gluck Written Materials

Mission: Renaissance Standard Operating Policy 8 July 1997 Revised 15 September 2006 Sale of Larry Gluck Written Materials Larry's written instructional materials were designed to be used in addition to classroom instruction. These materials are to be sold only when our students are ready for instruction in that particular course. Larry Gluck's instructional course materials [...]