Queue

About Queue

This author has not yet filled in any details.
So far Queue has created 708 blog entries.

Assistant & Intern Evaluation Forms

Mission: Renaissance Standard Operating Policy 1 July 1997 Assistant & Intern Evaluation Forms Evaluation forms are a very important tool in keeping our quality high. The purpose of this evaluation form is to assist in correcting any misunderstandings that the interns and/or assistants may have with the delivery of The Method or with the performance [...]

Keeping Students

Mission: Renaissance Standard Operating Policy 30 June 1997 Keeping Students It’s one thing to get students, it’s quite another keeping them. I am not talking about holding onto a student as long as possible by slowing down their progress, I’m speaking about moving them through the program and out the other end. This would be [...]

Money Back Guarantee

Mission: Renaissance Standard Operating Policy 29 June 1997 Money Back Guarantee This policy is incorporated from a pilot project written 29 June 1996, and was adopted as policy on 29 June, 1997. The principle behind the money back guarantee is to lessen the vast amounts of free intro lessons given. There has always been a [...]

Using the Money Back Guarantee

Mission: Renaissance Standard Operating Policy 28 June 1997 Using the Money Back Guarantee The achievement of our goal as a group, a renaissance of fine art, relies on our ability to get students and to teach them. We know how to teach them, this has long since been achieved through The Gluck Method. Now the [...]

Personal Privacy

Mission: Renaissance Standard Operating Policy 7 June 1997 Revised 15 October 2007 Personal Privacy M:R POLICY 29 MARCH 1995 - RIGHT TO PRIVACY discusses the issuance of staff and/or client information to anyone as being forbidden. This continues to hold true. However, there have been recent occurrences of staff giving out their own personal contact [...]

Public Registrar VFP

Mission: Renaissance Standard Operating Policy 6 June 1997 Public Registrar VFP The Public Registrar is the entry point for 90% or more of all new public inquiries. Their job is to get the public informed of our product, answer their questions, handle their considerations and get them scheduled for service. The most valuable final product [...]

Why No Incoming Calls

Mission: Renaissance Standard Operating Policy 4 June 1997 Why No Incoming Calls Outside of the obvious reasons like phones not working or no-one around to answer them when they ring, there are some basic and often overlooked reasons why there is no inflow of calls to the Registrar Office. These reasons tend to be overlooked [...]

Registrar Statistic

Mission: Renaissance Standard Operating Policy 3 June 1997 Registrar Statistic The statistic for each Division 6 - Registrar is the total number of persons scheduled for intro lessons, starts and restarts. These are not submitted as separate statistics, just one total of all three. There are 2 sub statistics for the area which are: 1) [...]

Intro Limits; Adults

Mission: Renaissance Standard Operating Policy 2 June 1997 Revised 10 July 2003 Intro Limits; Adults There is a limit to how many intro lessons one can effectively deliver in a class. This limit has been found after years of trial and error and hereafter must be followed to assure the high quality standards that are [...]

Intro Limits; Children – The 5:3:1 Theory

Mission: Renaissance Standard Operating Policy 1 June 1997 Intro Limits; Children - The 5:3:1 Theory There is a limit to how many intro lessons one can effectively deliver in a class. This limit has been found after years of trial and error and hereafter must be followed to assure the high quality standards that are [...]