Queue

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So far Queue has created 708 blog entries.

Flyer Program Admin.

Mission: Renaissance Standard Operating Policy 14 December 1994 Flyer Program Admin. The free intro flyers are a very important source of advertising for a program. It has been proven to be one of the most effective ways to promote a studio, therefore it is imperative that every Program Director know how to administrate a successful [...]

Clarification of Late Payment Policy

Mission: Renaissance Standard Operating Policy 24 November 1994 Revised 20 June 2007 Clarification of Late Payment Policy It has recently become unclear for some as to how we handle late payments. This policy should clear up any misunderstandings. Week 1: First class attended. A copy of the yellow late payment notice is given to the [...]

Contest Winners

Mission: Renaissance Standard Operating Policy 12 November 1994 Revised 20 June 2007 Contest Winners Whenever we have a promotional event, such as the recent L.A. Parent event held at Universal City Walk, we have a drawing for a free month's tuition, which anyone may enter. This has been a great way for us to get [...]

Class Control

Mission: Renaissance Standard Operating Policy 3 October 1994 Revised 20 February 2008 Class Control It doesn't matter if there are 2 children or 20, lose control of a class and you'll wish you had listened to your parents and studied medicine. Class control is an important aspect of every program that must not be ignored. [...]

Promises to New Staff

Mission: Renaissance Standard Operating Policy 2 October 1994 Revised 26 June 2000 Promises to New Staff There are to be no promises made to any new staff member of Mission: Renaissance in regards to future salary, future position, or anything other than a present agreement. It may be discussed that there are opportunities that exist [...]

Restarts

Mission: Renaissance Standard Operating Policy 30 September 1994 Revised 20 June 2007 Re-Starts (supplement to M:R POLICY 2 SEPTEMBER 1992 - STUDENT RESTARTS) Under no circumstances, will any student who has been off-lines be billed by the office for any future enrollment. This includes people who say they are returning on a specific date, or [...]

How to Handle Prorations for Online Students

Mission: Renaissance Standard Operating Policy 2 August 1994 Revised 17 December 2008 How to Handle Prorations for Online Students There are some misconceptions on how to handle students who are prorating their classes during those times of the year that we allow for prorating. The first misconception is that we hold the student’s space for [...]

Teenagers

Mission: Renaissance Standard Operating Policy 5 July 1994 Revised 13 August 2018 Teenagers For our purposes a teenager is defined as someone under the age of 18 and attending high school or junior high school. A teenager is the only student permitted to take a 2-hour class within a 3-hour time slot, but only under [...]

Advantage of 25% Discount (Adult Classes)

Mission: Renaissance Standard Operating Policy 4 July 1994 Advantage of 25% Discount (Adult Classes) There are 2 different ways to get an adult student started at M:R. Via our Free Introductory Lesson/consultation (which is 1/2 hour long) or by signing them up directly using our 25% discount on the first FULL month of classes. When [...]

Group Intros

Mission: Renaissance Standard Operating Policy 15 June 1994 Group Intros Group intros are often a great source of outflow. But, it can also be a tremendous waste of time. This policy will outline the difference between what is good outflow and what is wasted time when it comes to this activity. Group intros such as: [...]