Mission: Renaissance Standard Operating Policy 22 January 1993 Revised 22 December 1997 Transfers When a child, who has been taking classes in our children's program, reaches the point where they are ready to benefit from being in the adult program, they may transfer. But first, the transfer must be approved by the adult instructor based [...]
Mission: Renaissance Standard Operating Policy 21 January 1993 Visitors in the Studio There are no visitors allowed in the studios during class times. However, most studios do receive walk in traffic during class. If someone walks in for information during a class, we ask them to step over to the office and we put together [...]
Mission: Renaissance Standard Operating Policy 15 January 1993 Revised 15 December 2008 Who Signs the Enrollment Agreement When a child is signed up for classes, it is mandatory for a parent or a legal guardian to be present at the studio. This means that grandparents, nannies, baby-sitters, or friends cannot drop the child off and [...]
Mission: Renaissance Standard Operating Policy 12 January 1993 Revised 25 April 2006 The Assistant Instructor The purpose of an assistant is to help the Program Director expand the program while keeping the quality of our service at the highest level. When starting to assist in the Children's Program the first thing an Assistant must do [...]
Mission: Renaissance Standard Operating Policy 30 November 1992 Revised 25 April 2006 Studio Cleaning The cleanliness of the studio seems to be one of the most overlooked responsibilities of the program staff, though it's probably the first thing that many parents and students will notice when they walk into the room. To judge a book [...]
Mission: Renaissance Standard Operating Policy 7 October 1992 Revised 25 April 2006 Studio Use of Art Supplies The use of art supplies in the studios has become excessive and must be curtailed. When using supplies, such as watercolor pads, canvastex pads, paper palettes, linseed oil, etc., open only one (1) at a time. This means [...]
Mission: Renaissance Standard Operating Policy 9 September 1992 Revised 25 April 2006 Prorating Classes There are certain circumstances under which we will prorate classes. These are: 1.) Mid month start/restart: If a new student starts mid month, prorate the current month and explain the billing process to them so that they fully understand it. Depending [...]
Mission: Renaissance Standard Operating Policy 8 September 1992 Revised 8 January 2006 Children's Program Phone Regging Contacting prospective student for children's classes can be rather simple since they are a very needed and wanted service. We call this action “Regging.” However, you must be trained and knowledgeable on the subject of how to sell the [...]
Mission: Renaissance Standard Operating Policy 2 September 1992 Revised 8 January 2006 Student Restarts When a student returns to re-enroll in classes after an absence of 1 month or more, a 'Student Restart' form must be filled out. This must be completed in full prior to the student restarting classes. There are two reasons for [...]
Mission: Renaissance Standard Operating Policy 3 September 1992 Revised 7 January 2006 Student Departures As part of the administrative duties of a Program Director, when a student tells you he/she is going to discontinue classes for more than 3 weeks, for whatever reason, you must depart them from the program. Do not prorate them for [...]
