Mission: Renaissance Standard Operating Policy 1 November 2004 Maintaining Quality Control With the launch of our computer system in September of this year we established an instant system of communication and real time administrative that has proven to be far more effective than originally envisioned. From this we have seen benefits in nearly every area [...]
Mission: Renaissance Standard Operating Policy 18 October 2004 Technical Directive Format and Color Settings Like all policies, technical directives are to be laid out standardly using the following format. Typeface: Bookman Old Style, 12 point, used throughout. Typeface color is set at the following custom settings: Saturation = 255 Luminesence = 64 Red = 128 [...]
Mission: Renaissance Standard Operating Policy 22 September 2004 Approval of Program Directors by Qual The routing form for staff assignments requires that the Quality Assurance Director (QAD) sign off on any staff member who is being considered for assignment into a program. Although this goes for the assignments of all instructors, it is especially important [...]
Mission: Renaissance Standard Operating Policy 11 September 2004 Revised 22 November 2007 The Barrier to Training Remedy Success Errors in administration, management and/or instruction, are the result of misunderstanding, not remembering, misapplying, or simply never obtaining the information, policy and/or procedures of the area. To ensure that these errors do not repeatedly occur one must [...]
Mission: Renaissance Standard Operating Policy 10 September 2004 Special Circumstances Require Special Consideration Often we are presented with special circumstances, situations or projects that fall outside of our standard operations. An example of this might be a request from a television or movie production company for the prolonged use of one of our facilities for [...]
Mission: Renaissance Standard Operating Policy 11 August 2004 When is it a Policy Versus a Directive This question will inevitabley come up when establishing a new route, rule, or procedure. To make certain that you are aware of the differentiation between a policy and a technical directive, below are the guiding principles for each. POLICY [...]
Mission: Renaissance Standard Operating Policy 10 August 2004 Verbal vs. Written Information After 12 years of writing litereally hundreds of thousands of words in policy I find it interesting that I am constantly policing and defeating verbal information that is being forwarded as policy. I generally come upon the verbal information after a problem has [...]
Mission: Renaissance Standard Operating Policy 9 August 2004 Friends Who Arrive for a Free Intro An Service Alert written by one of our Children’s Program Directors prompted the following policy as there had been nothing previously written on the subject. On occasion you will have a situation whereby a current student wants to bring a [...]
Mission: Renaissance Standard Operating Policy 20 July 2004 Reports Upon Position Turnover I have repeatedly been the recipient of verbal reports from persons newly assigned to an area stating that their predecessor did not handle the area properly. These verbal statements tell of poor service to public, poor handling of adminstration and, in some [...]
Mission: Renaissance Standard Operating Policy 17 July 2004 Staff Member Semi-Annual Performance Review While it is in policy elsewhere, there needs to be some clarification about employee performance reviews. See also M:R POLICY 19 OCTOBER 2005 – LEVELS OF CONTRIBUTION & PARTICIPATION (THE PARTNERSHIP PROGRAM) In many companies staff are reviewed on the performance of [...]
