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Mission: Renaissance Standard Operating Policy 6 August 1997 The Receptionist The position of Main Office Reception is a vital part of the entire organization. It takes a very capable person to handle this area. This area is the central point for all communication into the organization and can directly effect every other positions throughout the [...]
Mission: Renaissance Standard Operating Policy 28 July 1997 Creating Inflow as a Registrar How exactly can a Registrar influence the inflow of calls into the area? What can they do when things are moving slowly? The answer lies in the promotional actions of the Registrar. These are specific actions that can be done in order [...]
Mission: Renaissance Standard Operating Policy 26 July 1997 M:R Credit Card Receipts Those staff members who are authorized to use Mission: Renaissance credit cards, including, but not limited to, Mastercard, American Expres, Staples, Office Depot, Home Depot or gas cards, must turn in their credit card receipts to the Accounts Payable Manager in the Finance [...]
Mission: Renaissance Standard Operating Policy 25 July 1997 Rewards When a area has done an exceptional job during the week and has experienced a steep increase in enrollment, it is entitled to a reward. The reward is used to obtain something for the area that will help to enhance the delivery of service. The usual [...]
Mission: Renaissance Standard Operating Policy 21 July 1997 Revised 3 August 2018 The Registrar's Tools A Registrar has to know their tools, how and when to use them. It is not a one-for-one sales pitch that gets students, it varies greatly from person to person. A Registrar has to be capable of reading the interest [...]
Mission: Renaissance Standard Operating Policy 9 July 1997 What if They Say... Probably the greatest stumbling block for a Registrar lies in their ability to handle a persons consideration as to why they can't attend classes. If a Registrar can think on their feet and they personally know what our product can do for a [...]
Mission: Renaissance Standard Operating Policy 8 July 1997 Revised 15 September 2006 Sale of Larry Gluck Written Materials Larry's written instructional materials were designed to be used in addition to classroom instruction. These materials are to be sold only when our students are ready for instruction in that particular course. Larry Gluck's instructional course materials [...]
Mission: Renaissance Standard Operating Policy 1 July 1997 Assistant & Intern Evaluation Forms Evaluation forms are a very important tool in keeping our quality high. The purpose of this evaluation form is to assist in correcting any misunderstandings that the interns and/or assistants may have with the delivery of The Method or with the performance [...]
Mission: Renaissance Standard Operating Policy 30 June 1997 Keeping Students It’s one thing to get students, it’s quite another keeping them. I am not talking about holding onto a student as long as possible by slowing down their progress, I’m speaking about moving them through the program and out the other end. This would be [...]
Mission: Renaissance Standard Operating Policy 29 June 1997 Money Back Guarantee This policy is incorporated from a pilot project written 29 June 1996, and was adopted as policy on 29 June, 1997. The principle behind the money back guarantee is to lessen the vast amounts of free intro lessons given. There has always been a [...]
