Standard Policy

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Restarts

Mission: Renaissance Standard Operating Policy 30 September 1994 Revised 20 June 2007 Re-Starts (supplement to M:R POLICY 2 SEPTEMBER 1992 - STUDENT RESTARTS) Under no circumstances, will any student who has been off-lines be billed by the office for any future enrollment. This includes people who say they are returning on a specific date, or [...]

How to Handle Prorations for Online Students

Mission: Renaissance Standard Operating Policy 2 August 1994 Revised 17 December 2008 How to Handle Prorations for Online Students There are some misconceptions on how to handle students who are prorating their classes during those times of the year that we allow for prorating. The first misconception is that we hold the student’s space for [...]

Teenagers

Mission: Renaissance Standard Operating Policy 5 July 1994 Revised 13 August 2018 Teenagers For our purposes a teenager is defined as someone under the age of 18 and attending high school or junior high school. A teenager is the only student permitted to take a 2-hour class within a 3-hour time slot, but only under [...]

Advantage of 25% Discount (Adult Classes)

Mission: Renaissance Standard Operating Policy 4 July 1994 Advantage of 25% Discount (Adult Classes) There are 2 different ways to get an adult student started at M:R. Via our Free Introductory Lesson/consultation (which is 1/2 hour long) or by signing them up directly using our 25% discount on the first FULL month of classes. When [...]

Group Intros

Mission: Renaissance Standard Operating Policy 15 June 1994 Group Intros Group intros are often a great source of outflow. But, it can also be a tremendous waste of time. This policy will outline the difference between what is good outflow and what is wasted time when it comes to this activity. Group intros such as: [...]

Summer Camp Registration Fees

Mission: Renaissance Standard Operating Policy 8 June 1994 Summer Camp Registration Fees The registration fees for Summer Camp are paid on a per family basis. They are only charged to new students. All previously or currently enrolled students do not pay registration fees for Summer Camp. A sibling of a student from our regular program [...]

Summer Camp

Mission: Renaissance Standard Operating Policy 2 June 1994 Summer Camp Summer camp typically runs from mid June through the end of August. Camp dates and schedules are set based on the release times of the local school system. Our camps begin when the schools release the children for the Summer and our camp ends the [...]

Public Relations

Mission: Renaissance Standard Operating Policy 30 May 1994 Public Relations It is a proven fact that first impressions are important, especially in business. Here are some tips on how to create a good and lasting impression. Always smile. Even before speaking, make eye contact, smile and give a pleasant "Hello". Think about some times that [...]

Unsuccessful Actions

Mission: Renaissance Standard Operating Policy 19 April 1994 Unsuccessful Actions Some time ago several of the children's Program Directors were asked to write down all of the things they felt the could do to keep the programs from growing, thus being unsuccessful. I've compiled their answers and listed the top 30 items that would accomplish [...]

Daily Routine

Mission: Renaissance Standard Operating Policy 18 April 1994 Revised 12 January 2011 Daily Routine In order to give a new Program Director some framework with which to begin his/her new post, I have compiled this checklist. This will enable a person to develop a solid routine for managing a program. _____ Arrive at least 1/2 [...]