Standard Policy

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When is it a Policy Versus a Directive

Mission: Renaissance Standard Operating Policy 11 August 2004 When is it a Policy Versus a Directive This question will inevitabley come up when establishing a new route, rule, or procedure. To make certain that you are aware of the differentiation between a policy and a technical directive, below are the guiding principles for each. POLICY [...]

Verbal vs. Written Information

Mission: Renaissance Standard Operating Policy 10 August 2004 Verbal vs. Written Information After 12 years of writing litereally hundreds of thousands of words in policy I find it interesting that I am constantly policing and defeating verbal information that is being forwarded as policy. I generally come upon the verbal information after a problem has [...]

Friends Who Arrive for a Free Intro

Mission: Renaissance Standard Operating Policy 9 August 2004 Friends Who Arrive for a Free Intro An Service Alert written by one of our Children’s Program Directors prompted the following policy as there had been nothing previously written on the subject. On occasion you will have a situation whereby a current student wants to bring a [...]

Reports Upon Position Turnover

Mission: Renaissance Standard Operating Policy 20 July 2004 Reports Upon Position Turnover I have repeatedly been the recipient of verbal reports from persons newly assigned to an area stating that their predecessor did not handle the area properly. These verbal statements tell of poor service to public, poor handling of adminstration and, in some [...]

Staff Member Semi-Annual Performance Review

Mission: Renaissance Standard Operating Policy 17 July 2004 Staff Member Semi-Annual Performance Review While it is in policy elsewhere, there needs to be some clarification about employee performance reviews. See also M:R POLICY 19 OCTOBER 2005 – LEVELS OF CONTRIBUTION & PARTICIPATION (THE PARTNERSHIP PROGRAM) In many companies staff are reviewed on the performance of [...]

Consult Their Understanding

Mission: Renaissance Standard Operating Policy 18 May 2004 Consult Their Understanding We are “educators.” That is what we do – we educate others in how to do something. When a student comes to us for classes they come with the intention of learning and leaving with an ability to do it – an ability to [...]

Substitute Technical Level

Mission: Renaissance Standard Operating Policy 14 May 2004 Substitute Technical Level I am well aware of the difficulties presented by instructor scheduling. I am aware of the all-too-often emergency situations that come about in the area when an instructor or Program Director calls in sick or otherwise. These situations require immediate and creative solutions. To [...]

Being in “Now”

Mission: Renaissance Standard Operating Policy 12 May 2004 Being in "Now" Recently I was asked about what steps I took with a program that was faltering, despite efforts to get it on the move. I had one simple answer to this question. I said “I launch a mission into the school.” What this meant was [...]

Collapsing Staff and Public Classes

Mission: Renaissance Standard Operating Policy 30 April 2004 Collapsing Staff and Public Classes Staff in training and public students form two distinctly different groups. They do not equal one another simply by the fact that they are both students. One is a public student who is paying to learn how to draw and paint and [...]

Why Bother?

Mission: Renaissance Standard Operating Policy 5 April 2004 Why Bother? I’ll make this as simple as possible. There is a rule that you should heed when managing studios or programs: WHEN SOMEONE OR SOME AREA IS DOING WELL, DON’T DISRUPT THE FLOW! It is a simple principle that can often be overlooked. If you have [...]