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Mission: Renaissance Standard Operating Policy 6 June 1997 Public Registrar VFP The Public Registrar is the entry point for 90% or more of all new public inquiries. Their job is to get the public informed of our product, answer their questions, handle their considerations and get them scheduled for service. The most valuable final product [...]
Mission: Renaissance Standard Operating Policy 4 June 1997 Why No Incoming Calls Outside of the obvious reasons like phones not working or no-one around to answer them when they ring, there are some basic and often overlooked reasons why there is no inflow of calls to the Registrar Office. These reasons tend to be overlooked [...]
Mission: Renaissance Standard Operating Policy 3 June 1997 Registrar Statistic The statistic for each Division 6 - Registrar is the total number of persons scheduled for intro lessons, starts and restarts. These are not submitted as separate statistics, just one total of all three. There are 2 sub statistics for the area which are: 1) [...]
Mission: Renaissance Standard Operating Policy 2 June 1997 Revised 10 July 2003 Intro Limits; Adults There is a limit to how many intro lessons one can effectively deliver in a class. This limit has been found after years of trial and error and hereafter must be followed to assure the high quality standards that are [...]
Mission: Renaissance Standard Operating Policy 1 June 1997 Intro Limits; Children - The 5:3:1 Theory There is a limit to how many intro lessons one can effectively deliver in a class. This limit has been found after years of trial and error and hereafter must be followed to assure the high quality standards that are [...]
Mission: Renaissance Standard Operating Policy 29 May 1997 Pulling out the Stops With the recent advent of our personnel assignment program, we have been able to remove the barriers once barring the growth of a program. In the past, crossing the 9th student barrier and the 18th student barrier was quite a task, they seemed [...]
Mission: Renaissance Standard Operating Policy 27 May 1997 Revised 13 May 2015 Policy & Tech Referral Lines For a very long time there has been a referral line that has existed that is rarely, if ever, used by staff, probably because it is not widely known. The line actually consists of 2 separate positions, the [...]
Mission: Renaissance Standard Operating Policy 26 May 1997 A Busy Registrar This is exactly what you want to see; a Registrar office that is very busy. If the Registrar office is dead, it's only a matter of time before the rest of the organization suffers. If no calls are coming in, no new public are [...]
Mission: Renaissance Standard Operating Policy 25 May 1997 No Practice Necessary It is a common belief with some students and parents of students that it takes a great deal of practice to be good at anything. While this may be true with music and sports, it is not necessarily true with our program. What a [...]
Mission: Renaissance Standard Operating Policy 17 May 1997 Division 6 Chaos The last place we ever want to have chaos is in the Registrar's office. This is the entry point for most all of our new inquiries and the scheduling of intro classes and starts for all of the locations. If this area is in [...]
