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Mission: Renaissance Standard Operating Policy 6 April 1993 Revised 14 May 2007 Adult Program Phone Regging (Additional Information) It has been a long standing policy at M:R that we never sell just one class to anyone.* This means when you are regging a new student and there is only one week left in the current [...]
Mission: Renaissance Standard Operating Policy 5 April 1993 Revised 14 May 2007 Adult Program Phone Regging As a Registrar your game is to schedule prospective students into classes so they can become students. The easiest route is to get them to do a free introductory lesson. You'll use leads that have come in from various [...]
Mission: Renaissance Standard Operating Policy 20 March 1993 Intros That No-Show It is unfortunate, but it does happen from time to time, that a person who has been scheduled for an introductory lesson does not show up for the appointment (no-showed). There is one way to try and avoid this from occurring and there is [...]
Mission: Renaissance Standard Operating Policy 19 March 1993 Rescheduling Intro Lessons Never, under any circumstance, other than catastrophe, are we to ever, on our origination, reschedule an introductory lesson once it has been scheduled. Notice that I said "on our origination", this means for our own reason, or for our own needs. Intro classes can [...]
Mission: Renaissance Standard Operating Policy 5 February 1993 Use of Thinner in Studios Due to certain restrictions on the disposal of paint thinner, we will no longer supply thinner to students. A recent visit by the fire department made us aware of the complications involved for a business to handle, and dispose of paint thinner. [...]
Mission: Renaissance Standard Operating Policy 2 February 1993 Training the Competition Since most all of the competition in the Southern California area, and probably even some abroad, were at some point affiliated with M:R, you will clearly understand the purpose of this policy. We are not in the habit of purposefully training our own competition. [...]
Mission: Renaissance Standard Operating Policy 22 January 1993 Revised 22 December 1997 Transfers When a child, who has been taking classes in our children's program, reaches the point where they are ready to benefit from being in the adult program, they may transfer. But first, the transfer must be approved by the adult instructor based [...]
Mission: Renaissance Standard Operating Policy 21 January 1993 Visitors in the Studio There are no visitors allowed in the studios during class times. However, most studios do receive walk in traffic during class. If someone walks in for information during a class, we ask them to step over to the office and we put together [...]
Mission: Renaissance Standard Operating Policy 15 January 1993 Revised 15 December 2008 Who Signs the Enrollment Agreement When a child is signed up for classes, it is mandatory for a parent or a legal guardian to be present at the studio. This means that grandparents, nannies, baby-sitters, or friends cannot drop the child off and [...]
Mission: Renaissance Standard Operating Policy 12 January 1993 Revised 25 April 2006 The Assistant Instructor The purpose of an assistant is to help the Program Director expand the program while keeping the quality of our service at the highest level. When starting to assist in the Children's Program the first thing an Assistant must do [...]
