Mission: Renaissance Standard Operating Policy 30 June 1997 Keeping Students It’s one thing to get students, it’s quite another keeping them. I am not talking about holding onto a student as long as possible by slowing down their progress, I’m speaking about moving them through the program and out the other end. This would be [...]
Mission: Renaissance Standard Operating Policy 29 June 1997 Money Back Guarantee This policy is incorporated from a pilot project written 29 June 1996, and was adopted as policy on 29 June, 1997. The principle behind the money back guarantee is to lessen the vast amounts of free intro lessons given. There has always been a [...]
Mission: Renaissance Standard Operating Policy 28 June 1997 Using the Money Back Guarantee The achievement of our goal as a group, a renaissance of fine art, relies on our ability to get students and to teach them. We know how to teach them, this has long since been achieved through The Gluck Method. Now the [...]
Mission: Renaissance Standard Operating Policy 7 June 1997 Revised 15 October 2007 Personal Privacy M:R POLICY 29 MARCH 1995 - RIGHT TO PRIVACY discusses the issuance of staff and/or client information to anyone as being forbidden. This continues to hold true. However, there have been recent occurrences of staff giving out their own personal contact [...]
Mission: Renaissance Standard Operating Policy 6 June 1997 Public Registrar VFP The Public Registrar is the entry point for 90% or more of all new public inquiries. Their job is to get the public informed of our product, answer their questions, handle their considerations and get them scheduled for service. The most valuable final product [...]
Mission: Renaissance Standard Operating Policy 4 June 1997 Why No Incoming Calls Outside of the obvious reasons like phones not working or no-one around to answer them when they ring, there are some basic and often overlooked reasons why there is no inflow of calls to the Registrar Office. These reasons tend to be overlooked [...]
Mission: Renaissance Standard Operating Policy 3 June 1997 Registrar Statistic The statistic for each Division 6 - Registrar is the total number of persons scheduled for intro lessons, starts and restarts. These are not submitted as separate statistics, just one total of all three. There are 2 sub statistics for the area which are: 1) [...]
Mission: Renaissance Standard Operating Policy 2 June 1997 Revised 10 July 2003 Intro Limits; Adults There is a limit to how many intro lessons one can effectively deliver in a class. This limit has been found after years of trial and error and hereafter must be followed to assure the high quality standards that are [...]
Mission: Renaissance Standard Operating Policy 1 June 1997 Intro Limits; Children - The 5:3:1 Theory There is a limit to how many intro lessons one can effectively deliver in a class. This limit has been found after years of trial and error and hereafter must be followed to assure the high quality standards that are [...]
Mission: Renaissance Standard Operating Policy 29 May 1997 Pulling out the Stops With the recent advent of our personnel assignment program, we have been able to remove the barriers once barring the growth of a program. In the past, crossing the 9th student barrier and the 18th student barrier was quite a task, they seemed [...]
